Contacts

How to Reach Us

If you'd like to get in touch with the beautysgotsoul.com team, the best way is by email. Send your message to contact@beautysgotsoul.com and we'll get back to you as soon as we can.

What You Can Write About

We welcome a wide range of enquiries, including:

• Questions about our content — for example, how we review and rank the best betting sites for Australian players;
• Corrections — if you spot outdated or inaccurate information in one of our reviews, let us know and we'll look into it;
• Feedback — suggestions on how we can improve our guides, comparisons, and coverage of the Australian betting market;
• Partnership requests — if you represent a brand or organisation and would like to discuss working with us.

Response Time

We read every message that comes in. We usually reply within a few business days, although response times may be slightly longer during busy periods or public holidays. Please note that we may not be able to respond to unsolicited promotional offers.

Questions About Your Casino Account

Please note: beautysgotsoul.com is an independent review website — we are not a gambling operator. We do not accept bets, hold player funds, or manage player accounts.

If you have a question about deposits, withdrawals, bonus terms, account verification, or any other issue related to your player account, please contact the casino or betting site's own customer support team directly. You'll typically find their contact options (live chat, email, or help centre) on the operator's official website. Only the operator can access your account and resolve these matters.

Need Help With Gambling?

Gambling should always be a form of entertainment. If you or someone you know is struggling with gambling, free and confidential support is available in Australia:

Gambling Help Online — a national service offering free, confidential, 24/7 support via phone and online chat.

• Phone: 1800 858 858 (free, 24 hours, 7 days)
• Website: www.gamblinghelponline.org.au

You can also consider registering with BetStop, the Australian Government's National Self-Exclusion Register, which allows you to block yourself from all licensed Australian online and phone wagering services.